Query time 0.00094
JSON explain
{
"query_block": {
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"nested_loop": [
{
"table": {
"table_name": "cscart_pages",
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}
},
{
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{
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}
]
}
}
Result
| page_id |
company_id |
parent_id |
id_path |
status |
page_type |
position |
timestamp |
usergroup_ids |
localization |
new_window |
use_avail_period |
avail_from_timestamp |
avail_till_timestamp |
facebook_obj_type |
abt__ut2_microdata_schema_type |
lang_code |
page |
description |
meta_keywords |
meta_description |
page_title |
link |
seo_name |
seo_path |
| 4 |
0 |
0 |
4 |
A |
T |
0 |
1208728800 |
0 |
|
0 |
N |
0 |
0 |
activity |
|
en |
Delivery Policy |
<p><span style="font-weight: 400; font-size: 10pt;">We are committed to ensuring a smooth and efficient delivery experience for both sellers and customers. Below, you’ll find our detailed delivery policy outlining procedures, timelines, and expectations.</span></p>
<p><span style="font-size: 10pt;"><strong>1. Delivery Partners</strong></span></p>
<p><span style="font-size: 10pt;"><span style="font-weight: 400;">Surf partners with trusted logistics providers, including </span><strong>Fastdrop</strong><span style="font-weight: 400;"> and </span><strong>MannaEv</strong><span style="font-weight: 400;">, to ensure reliable and timely deliveries.</span></span></p>
<p><span style="font-size: 10pt;"><strong>2. Delivery Costs</strong></span></p>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-size: 10pt;">Same-Day Delivery<span style="font-weight: 400;">: €4.99</span></span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-size: 10pt;">Next-Day Delivery<span style="font-weight: 400;">: €2.99</span></span></li>
</ul>
<p><span style="font-weight: 400; font-size: 10pt;">Delivery fees are determined based on the selected delivery option at checkout.</span></p>
<p><span style="font-size: 10pt;"><strong>3. Delivery Timeframes</strong></span></p>
<p><span style="font-weight: 400; font-size: 10pt;">Delivery timeframes vary depending on the individual seller and the product purchased. Please refer to the product information on the seller’s page to determine if the product is eligible for:</span></p>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-size: 10pt;">Same-Day Delivery</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-size: 10pt;">Next-Day Delivery<span style="font-weight: 400;"> (within 24–48 hours)</span></span></li>
</ul>
<strong style="font-size: 10pt; background-color: var(--tinymce-content-body-bg); color: var(--tinymce-content-body-fg);">4. Order Tracking</strong><br />
<p><span style="font-weight: 400; font-size: 10pt;">Tracking updates will be provided directly by the assigned delivery partner. Customers will be notified via email or SMS with updates on their delivery status.</span></p>
<p><span style="font-size: 10pt;"><strong>5. Failed Deliveries</strong></span></p>
<p><span style="font-weight: 400; font-size: 10pt;">In the event of a failed delivery:</span></p>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-size: 10pt;">Next-Day Delivery<span style="font-weight: 400;">: Our delivery partner will attempt re-delivery at an additional cost which will be communicated to the customer.</span></span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-size: 10pt;">Same-Day Delivery<span style="font-weight: 400;">: Re-delivery may not be possible on the same day and could incur additional charges.</span></span></li>
</ul>
<p><span style="font-weight: 400; font-size: 10pt;">To avoid delays or missed deliveries, please ensure that all address details are accurate and complete at checkout.</span></p>
<p><span style="font-size: 10pt;"><strong>6. Returns and Refunds</strong></span></p>
<p><span style="font-weight: 400; font-size: 10pt;">For information on returns and refunds, please refer to our Return Policy.</span></p>
<p><span style="font-size: 10pt;"><strong>7. Seller-Specific Guidelines</strong></span></p>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400; font-size: 10pt;">Sellers must ensure that products are packaged securely and labeled clearly for efficient delivery.</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400; font-size: 10pt;">Delivery schedules will be coordinated between sellers and our delivery partners.</span></li>
</ul>
<strong style="font-size: 10pt; background-color: var(--tinymce-content-body-bg); color: var(--tinymce-content-body-fg);">8. Contact Us</strong><br />
<p><span style="font-weight: 400; font-size: 10pt;">For any delivery-related queries, please reach out to:</span></p>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-size: 10pt;">Email<span style="font-weight: 400;">: support@surf.mt</span></span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-size: 10pt;">Phone<span style="font-weight: 400;">: +356 79650714</span></span></li>
</ul>
<h3><span style="font-size: 10pt;"><strong>Policy Updates</strong></span></h3>
<p><span style="font-weight: 400; font-size: 10pt;">This delivery policy is subject to updates. </span></p>
<p><span style="font-weight: 400; font-size: 10pt;">Please review it regularly for the most current information.</span></p>
<p><span style="font-weight: 400; font-size: 10pt;"><strong>Effective Date:</strong> 31/03/2025</span></p> |
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delivery-policy |
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